FAQs

 

1. How will I receive my digital book after purchase?
After purchasing, your digital book will be delivered directly to your cellphone, tablet, or other device. Delivery is swift and seamless, ensuring you can enjoy your book without delay.

 

2. Can I get a refund if I am not satisfied with my purchase?
All sales are final, and we do not offer refunds. Please review the product description carefully before purchasing, as it includes important details such as the number of digital pages and file size.

 

3. What if I don’t have enough storage space on my device?
Before purchasing, ensure your device has enough storage to download and enjoy the content. Each product description lists the file size of the book, so you can verify if your device has sufficient space.

 

4. Where can I find the file size and page count of the digital books?
The file size and number of digital pages are clearly listed in the product description of each book. This information will help you determine if your device can accommodate the download.

 

5. Will the book look the same on all devices?
The format and appearance of the digital books may vary depending on the device you're using to read, such as Kindle, Kobo, or EPUB readers. While the content remains the same, the layout may adjust to fit the screen size and specific settings of each platform.

 

6. What should I do if I have trouble downloading my book?
If you experience any issues with downloading or receiving your digital book, please reach out to us via email at connect@bigbackbooks.com or through our Contact Us page. We’re happy to assist!